Digital Pipe Incorporated is an information technology (IT) company committed to providing clients with technical services of the highest quality. Originally founded in North Florida during the mid nineties, we've seen the industry grow from stationary equipment with basic functionality to mobile, always connected devices. With over 20 years of professional experience, we can tackle jobs ranging from residential to medium sized businesses while offering very competitive rates. Please take a moment to browse our site and once you're ready to start making technology work for you, give us a call!

Our goals are to establish long-term relationships with our clients and to build an effective technology plan to resolve their companies digital issues. We endeavor to make ourselves a seamless part of your IT plan regardless of your size or budget.

Our experienced technicians and staff are dedicated to assisting your company in maximizing its technology potential. We staff Linux admins, Microsoft Certified Systems Engineers, and A+ technicians for resolving any problems that your residence or company may be experiencing.

We offer a wide range of services that include everything from consultation to data recovery and WAN administration. We even have an in-house software development team that allows us to work on various projects that benefit our customers at little or no cost!

Digital Pipe Incorporated offers a wide variety of services to our clients. Specializing in personal residence, SOHO, and small to medium sized organizations, we've got the tools and talent to achieve your technical best. Review our full list of services and pricing below and if you have any questions, please feel free to contact our staff using the links to the right.

• Service
• Description
• Price

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Digital Pipe Inc would like to recognize its valued customers by offering various discounts as our way of saying "thank you for doing business with us." Additionally, these discounts are not mail in rebates that take months to get back, but instead are immediate discounts that show up on billing statements so you can see the savings each month! While we try to apply these discounts automatically, we ask that you review the below list to see if any of these discounts are applicable to your account but haven't yet been applied.

Long-term Customers: Most businesses offer promotions and special offers to the public as a way to attract new clientele. This appears counter-intuitive and, in essence, says that new customers are more important than those who've been loyal and spent their hard-earned money with the company time and again. This industry standard idealogy does not have any use within Digital Pipe Inc. We have no problem letting our services speak for themselves and would rather reward our long-term customers as we know there are always other companies out there ready to work for your money. To recognize these customers, we offer a reduction in our monthly charges for all contract renewals of our Esesen™ service.*

Combined Services: Unlike the flawed idealogy mentioned above, this one has actual value to the customer so we implemented it. The obvious premise behind this discount is that the more of our services you use, the more of a price reduction you receive. Not only is there a cost savings to you for services that you either want or need, but you may also acquire additional features or functionality by allowing more internal integration between these services. To find out discounted rates and any possible new features or functionality you may have access to, email or call our knowledgable sales staff at your earliest convenience.

Coupons: A tried and true way to achieve value, coupons are a great way to earn savings on purchases. Our coupons are only available in selected advertising and by distribution through existing members. If you're fortunate enough to come across one, you could be eligible to recieve up to a 50% reduction of applicable charges!

Referrals: Again, the staff at Digital Pipe Inc would like to thank all of our existing members for their continued loyalty. As such, we'd like to offer a variety of discounts for any referrals you may provide to us. Ranging from credit towards future invoices to direct payouts, helping us means helping you! Be sure to ask any staff member helping you on how you can obtain coupon cards for distribution of referrals.

• Coupon Terms and Conditions
• Limit one per new customer.
• Coupons have no cash value.
• Must be retained by technician at time of service.
• Coupon must be filled out entirely.
• Discount is only applicable to discretionary labor charges.
• Digital Pipe Inc reserves the right to change coupon values and these terms at any time without any prior notice to customer.
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• Referral Terms and Conditions
• Credit can only be applied if the coupon is turned in by referral.
• Credit can only be applied to accounts in good standing.
• Credit will be applied to following billing cycle.
• Excess credit will be rolled over into the following billing cycles until paid in full.
• Copensation type (e.g. credit or direct payout) is at the discretion of Digital Pipe Inc.
• Digital Pipe Inc reserves the right to change referral compensation and these terms at any time without any prior notice to customer.
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- Digital Pipe Inc reserves the right to change discounts at any time without any prior notice to customer.
* This reduction is applied up to 5 consecutive renewals.
 

Digital Pipe Inc offers a variety of ways for its clients to pay their bills including cash, check, and debit or credit card. While all of these forms can be processed on-site or off-site by one of our customer service representatives, we also allow our customers to submit their payment online at their convenience during the terms specified on their invoice.

Currently we have the below positions available for hire as we're anticipating some growth over the next few months. Below you can find a list of the upcoming employment opportunities at Digital Pipe Inc.

• 1 part-time/full-time sales staff member

These terms and conditions apply to work performed by all Divisions and Subsidiaries of Digital Pipe Inc ("Seller"). If Buyer's order form is used for acceptance of this offer, it is expressly understood and agreed that the terms and conditions of such order form shall not apply unless agreed to in writing by the Seller. No additional or inconsistent terms will be binding upon seller unless agreed to in writing.

Quotations: Quotations expire thirty (30) days from quote date or by the term set by the manufacturer and are subject to cancellation or modifications by written notice within that period. Clerical, estimating or other errors are subject to correction at any time, by written notice to Buyer.

Prices and Terms of Payment: If shipment of goods to Seller or completion of service extends beyond ninety (90) days from the date of order due to causes beyond Seller's reasonable control, then the prices will be adjusted to those in effect at the time of such shipment or completion.

Payment is due in accordance with invoice terms. For partial shipments, pro-rata payments are due as partial shipments are made and invoices received. Under no circumstances, shall any invoice or percentage thereof be withheld as a retainer or other set-off against Buyer's obligation to Seller, without Seller's prior written consent. All past due payments are subject to a monthly service charge of the highest amount legally allowed in this State, but not to exceed 10% per month or a $29.00 fixed rate fee, and Buyer agrees to promptly pay said service charge. At the discretion of Seller, up to three (3) late fees can be waived over a calendar year as a courtesy to Buyer. Buyer shall pay all collection costs including reasonable attorneys' fees.

If at any time, Seller believes payment is at risk due to Buyer's financial conditions then Seller may, suspend work on current orders, and/or withhold shipment of completed equipment, and require full payment of all amounts in arrears, plus full or partial payment in advance for work in process or as a condition to delivery. In the event of such suspension of work or withholding of shipment, Seller shall be held harmless from any and all losses, damages, expenses, fees, costs, fines, or penalties whatsoever which may result to any person or entity due to any delays and damages occasioned thereby. Seller shall retain a security interest in all equipment, parts, and accessories until all services and other charges due Seller are fully paid for by Buyer.

Services provided to Buyer by Seller will incur a minimum charge of one (1) hour when work is being performed onsite at Buyers facilities, otherwise the rate will be billed in quarter hour increments. Additionally, work performed by Seller outside of normal operating hours will be charged at a one and a half (1.5x) hourly rate, and work on holidays will be billed at double (2x) the hourly rate.

Taxes: Quoted prices may exclude Sales, Use, or other taxes or charges payable to any governmental authority. Any tax or other charge now or hereafter imposed with respect to sales or shipments hereunder shall be added to such prices and paid by Buyer, unless a valid exemption certificate is furnished prior to shipment.

Shipping, Storage, and Risk of Loss: Shipping dates quoted for equipment and completion of service projects are approximate. Seller will use best efforts to ship equipment/complete service projects by the dates specified; however, Seller shall not be liable for any delay or failure in the estimated delivery or shipment or for any damages suffered by reason thereof. Unless otherwise stated, all shipments are made FOB Seller's facility. Claims for damaged or short merchandise shall be made to carrier. If delivery of Buyer's goods is delayed by Buyer, for any reason, Buyer shall bear all risk of loss and be liable to Seller for all reasonable expenses incurred by Seller incidental to such delay in shipment and storage of undelivered goods.

Buyer assumes all risk of loss or damage to any of Buyer's reused goods and components, which are damaged during any tests made by Seller or requested by Buyer. All test values and operating specifications shall be established by Seller, in its reasonable, but sole, discretion unless otherwise agreed in writing between Buyer and Seller.

Cancellations or Returns: Buyer's orders accepted by Seller may not be canceled, changed or returned without the prior express written consent of Seller and shall be subject to Buyer's payment of reasonable cancellation charges.

Warranty: Seller warrants the goods and services provided by Seller to be of the kind and quality described in this quotation, and free of parts or labor defects: (i) For a period of zero (0) days on repairs (ii) For a period of one year for new equipment.

Repairs and replacements shall be made FOB Seller's facility. Seller shall not be responsible for transportation, removal or re-installation unless provisioned for by a service contract. All warranty work shall be on single shift, straight time. If Buyer requests overtime work for warranty service, then Buyer agrees to pay for all such costs. Buyer also assumes all risk of loss or damage to any goods, property or persons, arising directly or indirectly from Buyer's operation of services goods beyond their operating specifications.

Seller also assigns to Buyer, without recourse to Seller, the original equipment manufacturer's warranties, if any. Buyer shall enforce all original manufacturers' warranties directly against the manufacturer and not against Seller.

EXCEPT THE ABOVE WARRANTIES, SELLER MAKES NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY EXPRESS OR IMPLIED WARRANTY AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Indemnification: Buyer agrees to indemnify, defend and save the Seller harmless from any loss, damage, or liability, of any nature whatsoever, which arises directly or indirectly to Seller, its officers, directors, agents or subcontractors, as a result of Buyer's failure to comply, negligently or willfully, with any of the terms or provisions of this quotation, or any Credit Agreement enforced in connected with this quotation.

Force Majeure: Seller shall not be liable to Buyer or any third party, for failure to perform due to any cause beyond its reasonable control. Seller's performance shall be extended by the amount of time, and the contract price shall be increased in an amount reasonably necessary to overcome the delay and extra expense of such cause beyond Seller's reasonable control.

Governing Law: This agreement shall be construed according to and governed by the laws of the State of Florida.

Are you looking for an alternative to expensive in-house or on-call IT staff without compromising the quality of network maintenance and support that you receive? Digital Pipe Inc offers the solution you seek! Introducing Esesen™ Technology, by Digital Pipe Inc. This technology was designed with two goals in mind, increasing productivity and minimizing the costs associated with network administration.

What is Esesen™: This Technology is a revolutionary method of on-site and remote network maintenance and support that was designed and developed exclusively by Digital Pipe Inc. Esesen™ Technology increases productivity by increasing efficiency. Implementing this technology establishes a solid foundation for your network. It's designed to minimize degradation of the network by maintaining brand new out-of-the-box performance at all times! It is an innovative, state-of-the-art process focused on improving the way the world does business.

Computer Degradation: Everyone has had first hand experience with degradation of a system, whether it's their own personal computer or the system they interface with at work. This is a common occurrence that happens over time through normal use of a computer. Degradation puts a strain on the network and the user. Often times, the user will experience frustration because tasks will begin to noticeably take longer to complete on the now slower running computer. These two factors decrease efficiency, which in turn hinders productivity. Once this software has been installed on each applicable system, time is no longer a factor in the performance (or degradation in performance) of your equipment. Terminals utilizing Esesen™ Technology run as efficiently two years into service as they did the day they were installed. Combining this with our hardware service contract (if elected), you can see why having a network supported by Digital Pipe Inc is unparalleled!

Service Benefits: Aside from having UNLIMITED technical support, this technology enables Digital Pipe Inc to offer first class network administration at reduced costs to our clients, and in most cases at a fraction of the cost of traditional network maintenance and support. Another form of cost savings is achieved through the elimination of the need for an in-house or on-call IT staff. By reducing the need for these staff members, savings are realized through the eliminated salaries and benefit provisions that would have otherwise been necessary to retain such personnel. As you can see, the savings can be significant! One might expect that the service offered, for the price at which it is offered, would inherently come with some type of sacrifice. This is NOT the case with Esesen™ Technology. Esesen™ is the engine that enables the ability for Digital Pipe Inc to offer this service!

Target Market: Esesen™ Technology will benefit anyone that would like to implement an efficient network provided at a minimal cost. Even though this technology can be applied to a network of any size, Digital Pipe Inc focuses on home, SOHO, and small to medium-sized businesses. Take a look at the following statement from IBM:

"Small businesses represent 99 percent of all companies globally and employ 80 percent of the world's work force."

IBM, International Data Corporation
Dataquest and U.S. Small Business Administration
San Francisco Chronicle, June 23, 1999
- notwired.com

From the statement above that was made based on data collected by a company that's well known in the industry, our services are beneficial to basically everyone. Regardless of size or application, if you're in need of a reliable network, count on Digital Pipe Inc to deliver for you!

Terms and Conditions: The below document states the current Terms and Conditions that must be agreed to and abided by in order to be covered under the Esesen service. Any failure to do so forfeits any claims made that would have otherwise been performed as uncharged, warranty work*. We also allow a PDF version available for download by clicking here. * Travel charges still apply.

Are you looking for an on-call company to take care of your information technology needs? Whether you're a new company and need IT support or looking to replace your existing solutions provider, see why we should be put at the top of your list! Digital Pipe Inc has the tools and talent to not only resolve your problems, but do it in cost-effective ways! Review our list below to see how we help reduce your expenses while increasing your productivity!

Better ROI: Throughout time, everyone has wanted the most return on investment and this couldn't be more true than today as we all face economic hardships. The staff at Digital Pipe Inc realize this and have created or can institute existing solutions to help put your company ahead of the competition. Not only can these products and/or services help keep you up and running, but we'll make sure you're operating to your equipments potential giving you the best ROI possible.

Reduced Costs: Reduced costs means more money available for organizational growth or just more savings at the end of the day. One way we can accomplish this task is by installing a GNU/Linux server to remove the neccessary client access license (CAL) per connected computer within a Microsoft Windows network, possibly saving you hundreds or thousands of dollars! Not only do you see a cost savings by the initial switch, but every time an upgrade or equipment roll out is insituted. Another way Digital Pipe Inc can help clients reduce their IT costs is by installing open source software to replace costly proprietary alternatives. Get in touch with us today to find out even more ways we can help reduce your costs!

Scalable Infrastructure: The one constant in life is change. If your network is unable to adjust to changes in your home or organization, whether by growth, restructure, etc., expect to spend more money to implement a new infrastructure. Digital Pipe Inc takes this consideration into account before consulting and implementing a network design that fits your ever changing needs.

Increased Productivity with less Downtime: Do you find yourself waiting on your current IT company to resolve any problems you may be experiencing based on their schedule? Using Digital Pipe Inc's Esesen™ technology, you don't even have to contact us to resolve most problems! That's why we can claim to have one of the fastest solutions in the industry! Combine this service with other solutions we offer and you'll see why networks built by Digital Pipe Inc are unparralled!

No Large Invoices: When individuals or companies receive large invoices to repair or maintain their network, it can adversely affect plans. Digital Pipe Inc can thwarte this problem by giving our clients fixed costs using our Esesen™ service, providing you with a set budget over the year. For customers who are looking for other types of support plans, we also provide annual service contracts as a replacement to Esesen™ that provide guaranteed set blocks of support hours over a defined term. And unlike other contracts where you have a "use them or loose them" stipulation, we allow unused hours to roll-over into the following month!

FREE Equipment Refresh: Applicable customers can enjoy new equipment every three to five years for FREE!* This keeps your home or organization running on the latest hardware every couple of years without additional money out of your pocket. As if this wasn't enough, Digital Pipe Inc collects all previously used equipment and donates it to local schools to help educate our future generations!

Backups: Although we've outlined several ways to save money, we can't stress enough how important backups are. To those that may ask how this service is a cost savings, we'd like you to think about how much money would have to be spent in order to re-create data (if possible) that was lost after an accident occurred. In severe cases of data loss, decades worth of priceless information can be irretrievable causing companies to go out of business! We definitely consider it a cost savings when data can be restored quickly versus all the money that was invested into an organization just to have it fail over something that was easily avoidable.

Forward Thinking: Isn't the job of your IT company supposed to be forward thinking? Anything less removes advantages you could have from the competition. After all, if an information technology company can't be effective in their job, how can you with yours? Don't settle for a company that's only instituting technology decisions based on current (or worse, past) business models and practices. Call Digital Pipe Inc today to find out what we can do for you!

* The term 'free' in this sense means that there are no additional costs to equipment refreshes
 

Companies and government offices around the world recognize various days throughout the year as official holidays. Not unlike them, the hard-working staff members at Digital Pipe Inc can enjoy weekends as well as some additional time off throughout the year without having to use their accrued leave. You can find all of our corporate holidays listed below for the 2020 year.

• Jan 01 New Years
• Jan 20 Martin Luther King Day
• Feb 17 Presidents Day
• Apr 13 Easter Sunday
• May 25 Memorial Day
• July 03 Independence Day
• Sept 07 Labor Day
• Oct 12 Columbus Day
• Nov 11 Veterans Day
• Nov 26-27 Thanksgiving
• Dec 24-25 Christmas
• Dec 31 New Years Eve
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• Employee Birthday
• Employee Hiring Anniversary

An organization's name should ideally and concisely convey what type of industry, services, or products it relates to or provides so that consumers can instantly know the relevance of your company toward their needs. Having said that, at first glance it may seem like our name doesn't relate to computers, electronics, or networking in any way, but the meaning behind it actually contains a very logical and meaningful relationship.

So, how did we come up with the name "Digital Pipe" and what is its signficance to the IT industry? To answer those questions, we'll have to go back to the mid-nineties when this company was first created. On March 4, 1996, paperwork was filed with the State of Florida to start a sole proprietorship under the name "P&D Computing" and on April 23, 1996, that request was granted. Over the next five years, the company would operate under that name and upon fulfilling all contracted obligations, the business was put on hold in order to start another business venture with contacts of the time. Ultimately, that company failed in less than a year, so in late 2002 it was decided to continue the original business having a clean start from everything prior. This time however, a better, more professional name was desired as this attempt was going to be long term.

During this time period, Internet access for residential and corporate use was growing at astounding rates throughout the U.S. and as a result, attempts at becoming a service provider for this access was desired. This was to be in addition to the services the company already provided in the past, computer repair and network administration. Now that the direction of the company was established, it was time to put together the start up costs. As with any small business, keeping those costs down is a high priority, so the reuse of any tools, clothing, branding, and other items was required. This placed a restriction on the new company name seeing as how all the prior branding included the characters "P" and "D". After reviewing several different words that describe what services the company would be offering, only two were able to relate among them all - digital encompasses the entire IT field while pipe is another term used to describe the connection between devices to communicate with one another. On January 1, 2005, the doors officially opened to the new business, Digital Pipe Incorporated.